We will look at why sometimes stop losses for trades are different from what you expect.
Stop-loss is 0.0 or no stop-loss
Possible causes.
- The corresponding signal has no stop-loss. Click here on how to identify signal IDs and corresponding trades.
- Incorrect prices mentioned in the signal.
- For market buy trades, stop-loss price cannot be higher than the current market price.
- For market sell trades, stop-loss price cannot be lower than the current market price.
- For pending buy orders, stop-loss price cannot be higher than the entry price.
- For pending sell orders, stop-loss price cannot be lower than the entry price.
- Price differences. Click here for solutions. Click here to read more.
Stop-loss is not same as signal
- A signal update command has changed the stop-loss. click here to read more.
- The original signal is edited. Click here to read more.
My issue is not solved
If your problem is not solved, Follow the link below to learn how to report an issue with the support team.